Contact information
AYWENS – CONTACT US
At Aywens, we are committed to providing fast and reliable support for all inquiries, technical questions, and post-order assistance.
Our team will be happy to assist you.
Email Support
For general questions and customer support:
For orders, returns, warranty, and technical service:
We typically respond within 24 hours.
Workshop & Office
Aywens Workshop
Kavacık Mah. Göksu Otağtepe Cad. No:32/A
Beykoz / Istanbul
Turkey
All Aywens products are assembled and serviced in our own workshop.
Phone / WhatsApp
For quick assistance you can contact us via WhatsApp:
+90 501 090 67 66
Business Hours
Monday – Friday: 10:00 – 18:00
Saturday: 10:00 – 16:00
Sunday: Closed
Order & Shipping Information
Once your order has been shipped, you will automatically receive:
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a tracking number
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the shipping carrier information
If you have any questions regarding your shipment, please contact us at:
Warranty & Technical Service
For calibration mechanism service, spring replacement, spare parts, and maintenance requests, please contact:
All technical service operations are performed at the Aywens workshop by our team.
Partnerships & Distribution
For distribution opportunities, collaborations, or wholesale inquiries, please contact:
We proudly ship our products worldwide to coffee professionals and home baristas.